General Data Protection Regulation (GDPR)

Introduction

OCCITANIA FRENCH WINES and its subsidiaries (also referred to as "we") are delighted by your interest in our products and services and are happy that you use our websites www.occitaniafrenchwines.com, portals and applications (" websites and mobile application"). The protection of your privacy and personal data is important to us, and we pay particular attention to it in all the processes of our activity. The personal data that is collected when you visit our websites is processed by us in accordance with the regulations in force in the countries in which these websites are administered. Additionally, our corporate policies protect the data of our customers and partners throughout our organization. However, the Website may include links to other websites or applications which are not necessarily covered by this privacy notice. In this case, we encourage you to carefully read the rules applicable to respect for privacy on these sites. OCCITANIA FRENCH WINES is committed to protecting the rights of individuals in accordance with the General Data Protection Regulation (EU Regulation 2016/679) of the European Parliament and of the Council of April 27, 2016 relating to the protection of individuals with regard to the processing of personal data and the free movement of such data (hereinafter "GDPR") as well as all applicable national laws and regulations relating to the protection of personal data (collectively referred to as "laws"). and data protection regulations").

Summary of the data privacy information note

This data privacy notice informs you about the personal data we collect when you visit our website; about how we use and communicate your data; how you can control the use and disclosure of your data; and how we protect your personal data.

• What are personal data?
• What sources and personal data do we use?
• What are the purposes of processing your personal data?
• On what basis is your personal data processed?
• Who will receive your personal data?
• Will your personal data be transmitted to a third country outside the European Economic Area?
• How long will your personal data be kept?
• Security
• What are your rights and how to exercise them?
• Am I obliged to provide my personal data?
• To what extent is decision-making automated?
• Will the data result in profiling?
• How can I contact the person responsible for processing my personal data?
• Can I request assistance from the data protection supervisory authorities?
• Cookies (connection cookies)
• Modification of the confidentiality notice

What are personal data?

Personal data is information that can be used to identify a natural person, directly or indirectly (hereinafter referred to as "personal data"). A “personal identifier” is an element of information allowing a natural person to be identified. This definition covers a wide range of personal identifiers which together constitute personal data, including name, address, email address, identification number, location data or online identifier.

What sources and personal data do we use?

When you visit this website, OCCITANIA FRENCH WINES collects, uses and processes any personal data you provide to us (e.g. your name, address, company name, etc.) and any information generated by the website. use of the website, such as IP address, date and duration of your visit to the site, pages you view, etc.

What are the purposes of processing your personal data?

When you visit this website, OCCITANIA FRENCH WINES collects and processes your personal data in accordance with this information notice. Your personal data may be used for the following purposes (hereinafter referred to as the “Purposes”):

1. Browsers / website administration.
We use your personal data for administrative purposes, including to help us better understand how our customers access and use our websites and applications; to provide reports to potential partners, service providers, regulators, or others; to implement and maintain security, hacking protection, fraud prevention, and other services designed to protect our customers, our partners, and ourselves; and in accordance with our regulations, directives and procedures.

2. Marketing.
To the extent permitted by law, we may use your personal data for marketing and promotional purposes, including for communications by email or other equivalent electronic means. For example, we use your personal data to send you news and newsletters, special offers, promotions and competitions, or to contact you to inform you about our services or send you information that we believe will be useful. they may interest you.

We use your personal information to communicate with you, including to respond to support requests. We may communicate with you in a variety of ways, including by email and through your social media accounts if you have opted in, and/or by text message.

3. Communication.
We use your personal data to communicate with you, including in response to your support requests. We may communicate with you by a range of means, including by email and via your social media accounts if you have consented to this, and/or by SMS.

4. Customer service.
We use your personal data for customer service purposes, including to provide you with services, provide technical support, or other similar purposes, and to create and maintain customer accounts.

5. Research and development.
We use your personal data for research and development purposes, including to improve our websites, applications, services, and user experience, and for other research and analysis purposes intended to improve our products, services, activities, operations and processes.

6. Legal compliance.

We use your personal data to comply with our legal obligations, including in response to an authority or judicial decision or a request for prior disclosure.

7. Protect ourselves and others.
When we consider it necessary to investigate, prevent action or take action in relation to illegal activities, in the event of suspected fraud, situations involving potential threats to personal safety or breaches of the regulations, guidelines and other procedures.

On what basis is your personal data processed?

We are a responsible business, and as such we require a lawful basis to collect and/or process your data. We generally rely on a range of grounds (reasons) for this processing in our activities.

We process your personal data in accordance with the GDPR and relevant and applicable data protection laws and regulations. The legal bases for our processing of your personal data are:

1. The duty to comply with our contractual obligations.
When you register for a particular service via the Website, the purposes of processing your personal data are primarily determined by that service, and we will process your information in order to be able to provide you with that service.

2. The fruit of your consent.
Where you have given your consent to our processing of your personal data for certain services offered on the Website, you may withdraw this consent at any time by following the instructions in the registration procedure or by contacting us to the following address: contact@occitaniafrenchwines.com. For more information on your right of withdrawal, please see the chapter "Am I obliged to provide my personal data?"

3. Within the limits of legitimate interests.
In some cases we may not need your consent to use your data, given our legitimate interests in doing so, but we must inform you; for example, this is particularly the case:

• For the analysis and optimization of our website.
• To ensure IT security and the proper functioning of OCCITANIA FRENCH WINES IT systems.
• For the purposes of prevention and investigation of criminal acts

4. On the basis of the legal obligations of OCCITANIA FRENCH WINES or in the general interest.
OCCITANIA FRENCH WINES, like any other company, is subject to legal and regulatory obligations. In certain cases, the processing of your personal data will be necessary for OCCITANIA FRENCH WINES to fulfill these obligations.

Who will receive your personal data?

Authorized persons working for or on behalf of OCCITANIA FRENCH WINES;

OCCITANIA FRENCH WINES and the subsidiaries of OCCITANIA FRENCH WINES, on a need to know basis, for the purposes defined in this confidentiality notice;

Our agents, service and consultancy providers (e.g. third party service and consultancy providers providing a range of products and services that we require, such as IT systems maintenance and support, purchasing services , compliance and security services, etc.);

Other authorized third parties in connection with a reorganization or sale of activities and/or assets of OCCITANIA FRENCH WINES;

Judicial or administrative authorities when necessary to comply with applicable law.

Will your personal data be transmitted to a third country outside the European Economic Area (EEA)?

OCCITANIA FRENCH WINES processes your personal data primarily in the EEA. It may happen that your personal data is transmitted to OCCITANIA FRENCH WINES or to subsidiaries of OCCITANIA FRENCH WINES, on a need-to-know basis, including to entities located outside the EEA. This transmission is subject to appropriate protection rules, and takes place within the legal framework of our corporate rules or within separate contractual frameworks when they involve a third party who helps us provide you with web services. In which countries/regions will OCCITANIA FRENCH WINES transmit personal data?

Our corporate policies allow us to transmit personal data within our international organization, and they include a list of countries/regions (below) that are organized to allow us to transmit personal data in the countries/regions in which we are present. For OCCITANIA FRENCH WINES, most of the processing of personal data occurs in France and Europe, and below is a list of the countries/regions in which OCCITANIA FRENCH WINES operates.

Algeria, Australia, Belgium, Brazil, Canada, Chile, China, Czech Republic, Denmark, Egypt, Finland, France, French Guiana, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Italy, Japan, Kazakhstan, Libya , Madagascar, Malaysia, Mexico, Morocco, Netherlands, New Zealand, Norway, Oman, Philippines, Poland, Qatar, Romania, Russia, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Taiwan , Tanzania, Thailand, Tunisia, Turkey, United Kingdom, United States of America, Uruguay, United Arab Emirates, Vietnam.

How long will your personal data be kept?

We process and retain your personal data for as long as necessary to meet our contractual and regulatory obligations. If your personal data is no longer necessary for the fulfillment of our contractual and regulatory obligations, it will be deleted at regular intervals unless additional processing is necessary, for example to retain specific supporting documents within the framework of laws and data protection regulations in force, or in the context of statutory limitation periods.

Security

We implement technical and organizational security measures to protect the data placed under our control against accidental or malicious manipulation, loss, destruction, and against access to this data by third parties. authorized. Our security procedures are continually improved as new technologies become available. < h2>What are your rights and how to exercise them?

You can exercise your data protection rights at any time:

Right of access/obtaining a report detailing the information held about you: You have the right to obtain confirmation of whether or not your personal data is processed by OCCITANIA FRENCH WINES, and whether they are are, you have the right to know what specific data is processed.

Right to rectification of personal data: You have the right to modify any inaccurate personal information concerning you.

Right to be forgotten: In certain cases, for example when personal data is no longer necessary for the purposes for which it was collected, you have the right to have your personal data erased.

Right to stop processing your data: You have the right to limit the processing by OCCITANIA FRENCH WINES of your personal data, for example when this processing is unlawful, and to oppose it by requesting the deletion of your data of a personal nature. In these cases, your personal data will only be processed with your consent or for the exercise or defense of legal claims.

Right to data portability: In certain circumstances defined by law, you have the right to receive personal data concerning you in a structured, commonly used and machine-readable format and/or to transmit this data to another controller processing (data).

Right of opposition and withdrawal of consent: Please consult the chapter below "Am I obliged to provide my personal data?"

To exercise these rights, please contact OCCITANIA FRENCH WINES either by email at the following address: contact@occitaniafrenchwines.com, or by post to the following address, attaching proof of identity.

OCCITANIA FRENCH WINES, GDPR service, 11 PLACE DE LA TOUR 81170 LES CABANNES - France

Am I obliged to provide my personal data?

You can object to the processing of your personal data at any time or, where your consent is required, withdraw this consent by contacting us at the following address: contact @occitaniafrenchwines.com; However, please note that if you withdraw your consent, you may no longer be able to access or use certain information, features or services on the Website.

To what extent is decision-making automated?

As a matter of principle, we do not use fully automated decision-making processes. If we are required to use such processes in particular cases, if required by law, we will specifically inform you of this process and your rights in this regard.

Will the data result in profiling?

As a matter of principle, your personal data will not be subject to automatic processing for the purposes of evaluating certain aspects of your personality (profiling). In the event that we resort to processing your personal data for the purposes of profiling, if required by law, we will specifically inform you of this process and your rights in this regard.

How can I contact the person responsible for processing my personal data?

If you are not satisfied with the way in which your personal data is processed or if you have any questions regarding the processing of your data, you can first contact the data protection officer of OCCITANIA FRENCH WINES, who is at your disposal to answer your questions or complaints, at the following email address: contact@occitaniafrenchwines.com, or send a postal letter to the following address:
OCCITANIA FRENCH WINES, GDPR service, 11 PLACE DE LA TOUR 81170 LES CABANNES - France

Can I request assistance from the competent authorities?

If you are not satisfied with the answers provided, you have the right to contact a data protection supervisory authority directly. Below you will find the list of the four main European countries in which OCCITANIA FRENCH WINES operates, with the corresponding control authorities.

• FRANCE: CNIL: Control authority for France a>
• GERMANY: Datenschutz-hamburg: Supervisory authority
  or
  lda Bayern: Supervisory authority in Bavaria, Germany
  or
  any other competent regional authority in Germany, if applicable,
• SPAIN: AGPD: Supervisory Authority for Spain< /li>
• UK: ICO: Supervisory Authority for the United Kingdom

Cookies

WHAT ARE COOKIES?

Cookies, or cookies, are small files that may be installed on your device when you access and use our website. They allow the website to recognize your device and store information about your preferences or previous actions. We use cookies to save our users' preferences, to enable us to optimize the design of our website. They facilitate navigation and increase the usability of websites and applications. Cookies also help us identify the most popular sections of our website. This allows us to offer content that is more relevant to your needs, and thus improve our services. Cookies can be used to determine whether there has been contact between us and your device in the past.

Detailed personal information may be stored in cookies, provided you consent to this. For example, cookies can be used to facilitate secure online access, so that you no longer have to enter your login IDs and passwords. WHAT COOKIES DO WE USE?

Below is a table with specific information about each cookie we use on our website:

Configuring your Internet browser to manage cookies

By continuing to browse this website, you consent to the use of cookies. You can withdraw this consent at any time. You can also manage and control the cookies we use using the cookie settings tools.

You can also directly configure your choices on the platforms that set cookies via the following links. Please note that if the cookie is refused, a cookie will be stored on your terminal with the sole purpose of deactivating the services associated with the cookie. So if you delete all the cookies stored in your terminal, via your browser, we will no longer know that you have chosen this option.

For statistics cookies placed by Google Analytics: https://fr-fr.facebook.com/help/cookies>https://fr- fr.facebook.com/help/cookies>https://fr-fr.facebook.com/help/cookies<

For cookies placed by Twitter: https://www.google.com/intl/fr_ALL/policies/privacy/< /a>< HOW CAN YOU DISABLE OR DELETE COOKIES?

If you choose not to accept cookies, you may continue to access and use our website. Most browsers automatically accept cookies. You can prevent cookies from being stored on your device by setting your browser so that it does not accept these cookies. You will find precise instructions for this in the user manual of your browser. You can delete cookies already present on your terminal at any time. However, if you choose not to accept cookies that are strictly necessary to provide the services offered by our website, this may limit the availability of these services.

For statistical analysis purposes, we use analysis tools such as Google Analytics. You can object at any time to the collection and analysis of statistical data relating to your access and use of our website, by contacting us using the “Contact Us” function on our website.

To find out more about cookies, including which cookies have been set and how to manage and delete them, go to www.aboutcookies.org or www.allaboutcookies.org.

Modification of the confidentiality notice

OCCITANIA FRENCH WINES will update this privacy notice from time to time to reflect developments in our practices and services and to remain compliant with data protection laws and regulations. We will notify you of any material changes in the way we process your personal data.

Last updated June 2024.