How We Deliver Your Orders?
We are committed to delivering your products to you efficiently and securely. We use several methods to ensure that your orders arrive in good condition and in a timely manner.
We work with various delivery services to meet your needs. The delivery methods we use include:
- Colissimo Domicile
- Colissimo Point Relais
We use carriers such as UPS, GLS, and FedEx... depending on the needs of each order.
Deliveries in Multiple Packages
It may happen that your order is divided into several packages for logistical reasons. Each package will be delivered according to our standard delivery process.
We work tirelessly to ensure that your products reach you quickly and in perfect condition. If you have any questions regarding the delivery of your order, please do not hesitate to contact us.
How do I track my package?
Once your order has been shipped, you can easily track the progress of your package using the tracking link included in the email. shipping confirmation email that we sent to you.
This link will allow you to know the current status of your package since the time it left our warehouse.
You also have the possibility to follow the status and delivery of your order by going to your personal space on our website. Go to the “My Account” section, then click on “My Orders”. Then select the order in question and you will find the "Track my order" option which will provide you with the necessary information.
With these two options, you will be able to stay informed of the progress of your delivery and have a clear idea of when you will receive your package..